The controller requires a driver to work on a Windows-based PC.
A disc that contains the driver is included with the controller. You can also download the driver from the Microsoft Hardware website. You can download the latest drivers for the Xbox Controller for Windows from the Microsoft Hardware website. You should also download and install any critical or important updates to Windows by running Windows Update. If the controller is not working correctly, try changing it to a different USB port.
XBOX ONE Controller Drivers causing ERROR
Unpowered hubs or ports might not provide enough power for the controller. For best results, plug the controller into another USB port on the back of the computer. Typically, the ports on the back of a computer are powered ports. Ports on the front of the computer may not be powered ports. On a computer running Windows 8. On Windows 7 and earlier versions of Windows, you can use Device Manager to help troubleshoot problems with your controller, see whether the correct items are listed, and to make sure there are no conflicts. Note This information applies only to the Xbox Controller for Windows.
For help with other gamepads or joysticks, see the peripheral manufacturer's website or support center. For information on configuring a specific game to be played with a controller, see the game publisher's website or support center.
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To help eliminate any possible hardware issues, try to use the controller on an Xbox console. Would you like to contact Support regarding the "Troubleshoot your Xbox controller for Windows" issue you were reading about or a different issue? Skip to main content.
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Fix Problems with Xbox Controller for PC Games | Xbox Controller for Windows Help
USB port troubleshooting. Troubleshoot any problems. Test the controller on an Xbox console.
What version of Windows are you using? Has the controller software been installed? Notes A driver is a software program that lets the device—in this case the Xbox Controller for Windows—work with the Windows operating system and the game. On a computer running Windows 7, the driver will be downloaded and installed automatically when you connect the controller.
In Windows 8. Windows 8. On the Start screen, select Control Panel. Select View Devices and Printers. Verify that the controller appears under Devices , and then right-click the controller and select Game controller settings. Check the Status of the controller, and then select Properties. On the Test tab, test that the controller works correctly.
Troubleshoot your Xbox 360 controller for Windows
Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows. Skip to main content. Site Feedback. Tell us about your experience with our site.
Make sure your system meets the requirements for the Xbox 360 Controller for Windows
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John Rubdy Replied on November 12, Hi, Welcome to Microsoft Community forum. How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista http: Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows http: This may take a while to finish running. C Run-Time Error R http: We would be happy to help you further.